Frequently Asked Questions

Yes, 100%. We source directly from authorized distributors and brands. Every product comes with authenticity guarantee.

We accept returns on unused and unopened products within 7 days of delivery. Items must be in their original packaging and in resalable condition. Opened or used products, gift cards, and consultation bookings are non-refundable. If your return is approved, your refund will be processed within 5–7 business days.

After booking your consultation, you'll receive a skincare assessment form to complete. Based on your responses, skin concerns, and goals, we'll create a personalized routine tailored specifically for you.

Yes! We offer free nationwide shipping on orders of ₦80,000 and above. See our Shipping page for delivery times by location.

Product prices shown are exclusive of 7.5% VAT, which is added at checkout. Gift card amounts are VAT-exempt.

Gift cards are digital vouchers emailed to the recipient. They are valid for 6 months and can be used on any product on our website.